FAQ – Frequently asked questions
Most frequent questions and answers
This should be communicated to the teacher and has to be evaluated by a test.
If a student wishes to change the course they are attending it may be possible to change to an alternative course or program of the same value, depending on availability. For changes of a confirmed reservation, 50€ will be charged for administrative costs.
This change depends on our availability.
Our evening classes are given according to the Spanish levels. A-levels are on Mondays and Wednesdays. B-levels are on Tuesdays and Thursdays.
Students can always add additional weeks to their course.
Long-term students must inform the school at least 15 days in advance regarding the temporarily interruption of the course for vacation reasons. This is subject to previous school approval.
Activities are not compulsory. You can attend to the ones you are interested in.
It is necessary to pay for the entire course in advance.
To enroll in a course, applicants should complete the enrollment form by booking online.
How can I pay for my course?
There are two options, you can pay your Spanish course by credit card (Visa or MasterCard) or by inter-bank transfer to the VivaSpanish bank account.
How do I know which level to sign up for?
You can check your Spanish level here.
Our academic hour lasts 50 minutes.
Our courses are developed for adult students, over 18. We do not offer specific programs for younger students.
No. In case there is only 1 student enrolled in a course of a certain level, the number of classes will be reduced to 50% of the published number and 25% in the case of 2 students.
The payment and cancellation conditions are explained in detail in the terms & conditions.
The student can recover lost classes only if the absence is caused by medical reasons, a medical report must be shown.
VivaSpanish is closed on public holidays. All classes will be recovered, however, refunds will not be made if the student is unable to attend the replacement classes.
For your classes bring pen, paper and a bilingual dictionary. You can buy your textbook on your first day of school at a cost of €20
Yes, you will receive an attendance certificate when the course finishes. To obtain this certificate the student must have attended at least 85% of the course.